Start with what you can see.
Photograph any insects or marks and record which beds or rooms are affected. Share recent travel or changes in furniture if relevant.
Understand the proposed approach.
An inspection should establish the affected areas and explain the available treatment approach, preparation work and whether more than one visit is expected.
Ask what happens afterwards.
Follow the operator’s written preparation and re-entry instructions. Ask how the outcome will be checked and what to do if you notice further activity.
Confirm the appointed provider, proposed method, price, household precautions, access needs and any warranty in writing. Availability and treatment suitability are assessed for your property.
A few useful questions
Can I enquire about bed bug control outside Klang Valley?+
Our priority enquiry areas are Klang Valley, Kuala Lumpur, Selangor, Klang, Seremban, Penang, Negeri Sembilan, Melaka and Johor. Enquiries elsewhere in Malaysia are welcome; provider coverage and scheduling are confirmed before an appointment is agreed.
Can you quote without seeing the property?+
Price depends on the pest, property size, extent of activity, access and treatment plan. Request an itemised quotation that explains the initial visit, any follow-up and applicable terms. We do not publish a one-price-fits-all estimate.
What if I have children or pets?+
That depends on the proposed treatment. Tell the appointed operator about children, pets, pregnancy or other household considerations. Ask for preparation and re-entry instructions for the specific products and areas involved.
